Refund policy

No Returns / No Refunds Policy

Blood Lime Art Studio Limited Edition Fine Art Prints · Made-to-Order Artwork
Effective Date: October 1, 2026

All artworks are limited edition fine art prints, produced exclusively on demand. We do not maintain inventory or stock of pre-produced prints. Each piece is printed only after an order is placed and is created specifically for the buyer.

Final Sale

All sales are final.

Once an order is placed and production has begun, returns, exchanges, or refunds are not accepted under any circumstances, including but not limited to:

Change of mind
Incorrect size selection
Misinterpretation of product description
Variations in colour, contrast, or tonal perception
Subjective dissatisfaction with the artwork

By completing a purchase, the buyer expressly acknowledges and agrees that the transaction constitutes a final sale.

Limited Edition & Non-Resalable Nature

Each artwork is part of a strictly limited edition series and is produced individually per order. Once sold out, an edition is permanently closed, and each edition number belongs to one work alone. Due to the exclusive and made-to-order nature of the prints:

Items cannot be restocked
Items cannot be resold as new
Items cannot be reused or reallocated

For these reasons, returns and refunds are not offered.

Damage or Production Defects

If an artwork arrives damaged or with a verifiable production defect, contact us at studio@bloodlime.art within 48 hours of confirmed delivery.

To keep the claim open, please:

Record or photograph the sealed tube before you open it, including any mark on the outside.
Record or photograph the artwork while it is still rolled in its glassine protection, and the damage itself.
Keep the tube, the caps and all packaging until the claim is closed, as the carrier may need to inspect them.
Do not trim, tape, or attempt any repair.

We will send you the full claim procedure by email as soon as you write to us. Claims for shipping damage also follow the carrier's own rules and deadlines, which we will explain at that point.

Upon validation of the claim we will produce and ship a replacement print. As a condition for replacement:

The original artwork must be returned to us in the condition it arrived in.
Return instructions and a prepaid shipping label are provided when the claim is approved.
We permanently destroy the returned print. This protects the integrity of the limited edition, and it is why the same edition number can be reissued, exclusively for the replacement copy.

We do not offer partial or full refunds under any circumstances.

Loss in Transit

If a shipment is confirmed lost by the carrier, the studio will produce and ship a replacement print at no cost to the buyer. Refunds are not offered.

A lost parcel carries the print, its Certificate of Authenticity and its finishing marks together. For that reason it cannot be reissued under the same edition number. As a condition of the edition's integrity:

The lost edition number is permanently voided and recorded as voided in the studio's edition register
The replacement carries the next available number in the edition
A voided number is never reassigned, which means an edition may close with fewer pieces than its stated size

A number is voided only after the carrier's investigation has closed and 20 calendar days have passed from the last tracking event, as set out in our Shipping Policy. Parcels reported as delayed frequently reappear within that period.

All shipments require signature on delivery.

Colour & Display Disclaimer

Colour and tonal variations may occur due to factors beyond our control, including but not limited to:

Monitor calibration
Screen type and brightness
Ambient lighting conditions

Such variations are inherent to the nature of digital-to-print reproduction and do not constitute defects. Therefore, they are not valid grounds for returns or refunds.

Order Cancellation

Orders cannot be cancelled once production has begun. As all prints are made to order, production may start immediately after purchase.

Consumer Protection Rights

Nothing in this policy excludes or limits any rights the buyer may have under applicable consumer protection laws. However, where permitted by law, the buyer agrees that the made-to-order and limited edition nature of the artwork justifies the final sale condition described above.